Jersey Adventures

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Last updated 4^th October, 2018

Investors in Health Limited – t/a Jersey Adventures (“we,” “us,” or “our”) is committed to protecting your privacy when you visit and/or interact with our website located at www.jerseyhostel.co.uk (the “Site”).  As such, our privacy practices for the Site are explained in this Privacy Policy (this “Policy”).  This Policy contains details about how we collect, use, and share personal data you provide when you use the Site.

“Personal data” means any data that relates to you as an identifiable individual. We comply with applicable data privacy laws and regulations, such as the EU Regulation 2016/679 General Data Protection Regulation (GDPR) and any applicable national laws.

WHAT PERSONAL DATA DO WE COLLECT?

We collect personal data that you voluntarily provide. For example, you may provide personal data such as your name and contact information when booking activities or sending us inquiries and other correspondence. We may also receive personal data from a third party acting on your behalf, such as a booking agency (Bookeo) requesting a reservation for you or an internet bank (Paypal) when paying for your activity.

HOW DO WE USE PERSONAL DATA?

We use personal data only as permitted by a proper legal basis, such as to fulfil our agreement with you, for other purposes you have expressly consented to, for purposes based on our legitimate business interests, or as required by law. For example, we may use your personal data to:

• Reserve, manage, and modify your booking
• Notify you of any changes or important information regarding your booking
• Receive and accommodate any special needs or requests
• Provide surveys or other methods by which we can monitor and improve our performance
• Respond to your inquiries and communications
• Resolve disputes or enforce our rights
• To ensure you are fit and healthy enough to participate in your chosen activity.

WITH WHOM DO WE SHARE PERSONAL DATA?

We will not sell or give any of your personal data to any outside organization for their own marketing or other purposes. We only disclose your personal data to third parties as reasonably necessary to carry out the permitted uses described above. For example, we may share personal data with:

• our booking engine, payment processors, technical and customer support contractors, and other service providers who are required to keep the personal data confidential and are prohibited from using it other than to perform services on our behalf;
• our successors in the event of a sale, merger, acquisition, or similar transaction affecting the relevant portion of our business; and
• legal and governmental authorities or other third parties, to the extent required to comply with a legal order or applicable law.

HOW DO WE PROTECT PERSONAL DATA?

We use appropriate technical and organisational measures to ensure a level of security appropriate to the risk presented by processing, in particular any unauthorized or unlawful processing, of your personal data.

YOUR RIGHT TO REQUEST ACCESS, MODIFICATION, AND DELETION

You have the right to request access to the personal data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of applicable law. If you would like to request access to, correction, amendment, or deletion of your personal data, you can submit a written request to the contact information provided below. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information. In some circumstances we may charge a reasonable fee for access to your information. If we deny your request, we will provide you with a written explanation of the reasons for our determination.

We generally retain your personal data only as long as may be reasonably necessary to carry out the purposes set forth in this Policy. Please note that we reserve the right to maintain proper business and transactional records as permitted or required by law, even if such records contain your personal data.

Where we are processing your personal data based on your consent, you have the right at any time to withdraw such consent by contacting us at www.jerseyadventures.com  Please note that we may continue to process such personal data only if supported by another lawful basis (such as to fulfil our obligations to you, in connection with our legitimate business interest, or as required by law).

INQUIRIES OR COMPLAINTS

If you have any questions or complaints about our data processing practices, please first contact us at john@jerseyadventures.com   If we are unable to resolve your complaint, you also have the right to raise your inquiry or complaint with the applicable data protection authority in your home country.

DATA CONTROLLER

We are typically the data controller, as that term is used in applicable privacy laws, for any personal data that we collect from you. However, when we collect personal data about you from a third party (e.g., booking and payment agencies), the third party may be the data collector for such data and we may be the data processor. If we are acting as the data processor, we will only process the relevant personal data as requested by the data controller, and may need to refer any inquiries from you to the applicable data controller.

CHILDREN’S DATA

The Company is intended for individuals 10 years of age and older, and is not directed at, marketed to, nor intended for, users younger than 10 years of age.  If we learn that we are in possession of any personal data relating to a person younger than 16 years of age, we will make commercially reasonable efforts to promptly delete such personal data from our systems.

THIRD PARTY SITES

The Site may contain links to external websites or social media platforms not controlled by us. We are not responsible for the privacy practices and data collection policies for third party sites. You should consult the privacy policies of those sites for details.

CHANGES TO THIS POLICY

We may change this Policy from time to time. We will comply with any legal requirements regarding the provision of notice, but will always post the then-current version of this Policy on the Site. If any proposed changes affect the use or disclosure of personal data collected under a prior version of the Policy, we will take reasonable attempts to notify you (for example by posting a notice on the Site or emailing you) in advance to offer you a reasonable opportunity to object to any such changes. Please monitor this Policy from time to time to ensure you are appraised of our current privacy practices.